We currently have a handling time of about 1-2 business days longer than usual due to higher order volumes. We are doing everything we can to send your order as soon as possible.
This may also affect how quickly your return is processed. Contact our customer service if you experience subsequent problems due to your return taking longer to handle.
Our customer service is happy to help you with questions about delivery and returns, but right now that may also take a little longer. We will help you as soon as we can, and to help us handle your questions even faster, we ask you to contact us only once per issue. Thank you for your understanding and do not hesitate to get in touch with us!