Customer service

Contact us

Contact us by completing the contact form on this page or by sending us an email directly to customerservice@wakakuu.com.

We're on hand to respond to emails on weekdays from 9.00 am to 4.30 pm, and during these hours, you can also chat with us directly. We strive to get back to you within 48 hours on working days. However, during sales or promotional periods, there might be a slight delay in our response time.

For the most efficient support, make sure your details are accurate, and if relevant, please include your order number.

Contact Avarda directly for any payment related questions
Should you have any questions about your payment or invoice, kindly reach out to Avarda at their customer service portal or give them a call at: +46 (0) 10 - 888 51 75

Please specify country code as well as the time you would be available for a call. We are usually available to call you back between 9 am and 5 pm CET but will try our best to accommodate your preferred time.

Enter your order number if you contact us regarding a specific order and you have the order number available. It usually begin with LP followed by a number.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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