Customer service

Contact us

Contact us by completing the contact form on this page or by sending us an email directly to

We're on hand to respond to emails on weekdays from 9.00 am to 4.30 pm, and during these hours, you can also chat with us directly. We strive to get back to you within 48 hours on working days. However, during sales or promotional periods, there might be a slight delay in our response time.

For the most efficient support, make sure your details are accurate, and if relevant, please include your order number.

Contact Avarda directly for any payment related questions
Should you have any questions about your payment or invoice, kindly reach out to Avarda directly at or give them a call at: 010 – 161 33 50

Enter your order number if you contact us regarding a specific order and you have the order number available. It usually begin with LP followed by a number.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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