Our customer service can cancel an order if it has not gone too far in handling. This is done subject to time as they handle all matters in turn. Always double-check your order before you go to the checkout. If we do not have time to cancel the order, we may ask you to make a return.

Would you like a different colour, size or item on an order that has not shipped yet? We cannot swap an item on an order, but we are happy to remove the one you no longer want. Place a new order with what you want instead, and we will try to send both in the same parcel. If your order has already shipped, make an exchange in the return portal once the parcel has arrived.